PRIVACY POLICY InsightIgnitee
WHO WE ARE
InsightIgnitee is a research-driven book visibility initiative. We provide book visibility research and optimisation services to published authors. Our website is located at our registered domain. Our primary contact email is listed on the Contact page of this website.
This Privacy Policy explains how InsightIgnitee collects, uses, stores, and protects the personal information of visitors to our website and clients who engage our services.
INFORMATION WE COLLECT
We collect the following categories of personal information:
Contact information you provide voluntarily, such as your name and email address when you use the contact form on our website or reply to our outreach communications.
Book and publishing information you share with us during an engagement, including your Amazon listing URL, publishing history, and author profile links across platforms.
Communication records including all emails exchanged between you and InsightIgnitee during an enquiry or engagement.
Website usage data collected automatically through standard website analytics, including pages visited, time on page, browser type, and approximate geographic location. This data is aggregated and not linked to individual identities.
HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
To respond to your enquiries and conduct conversations about your book's visibility situation.
To deliver the services you have engaged us to provide, including research, analysis, and platform optimisations.
To maintain records of work completed for your book as part of our documented pre-launch evidence base.
To improve the quality of our research methodology based on aggregate patterns we observe across engagements.
To communicate updates relevant to your specific engagement.
We do not use your personal information for advertising purposes. We do not sell your information to third parties. We do not share your information with any external party except where necessary to deliver a specific service you have requested.
HOW WE STORE YOUR INFORMATION
All communications and engagement records are stored securely on our internal systems. We retain email communications for the duration of an active engagement and for a period of two years following the completion of an engagement.
Book research data and deliverables produced during an engagement are retained for the same two-year period to allow for follow-up questions or monitoring engagements.
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
YOUR RIGHTS
You have the following rights regarding your personal information:
The right to request a copy of the personal information we hold about you.
The right to request correction of inaccurate personal information.
The right to request deletion of your personal information subject to any legal or contractual obligations we may have to retain certain records.
The right to withdraw consent for us to contact you at any time by replying to any email with a clear withdrawal request.
To exercise any of these rights please contact us directly by email at the address listed on our Contact page. We will respond to all privacy requests within fourteen business days
COOKIES AND WEBSITE ANALYTICS
Our website may use standard analytics tools to collect aggregated usage data. These tools may place cookies on your device to track visits and page interactions. This data is used solely to understand how visitors use our website and to improve the content and structure of our pages.
We do not use advertising cookies or tracking pixels for commercial targeting purposes. You may disable cookies through your browser settings at any time, though this may affect the functionality of certain website features.
THIRD-PARTY LINKS
Our website may contain links to external platforms such as Amazon, Goodreads, OverDrive, and other book discovery platforms referenced in our service descriptions. These external sites have their own privacy policies and we are not responsible for their content or practices. Visiting those links is subject to their respective terms.
CHILDREN'S PRIVACY
InsightIgnitee services are intended for published adult authors. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have received information from a minor we will delete it promptly.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes we will update the effective date at the top of this page. Continued use of our website or services following any update constitutes acceptance of the revised policy.
CONTACT
For any privacy-related questions or requests please contact us by email at the address listed on our Contact page. We do not accept privacy requests by any other method.